About

My name is Eva Raad, a customer experience specialist with over 7 years of exposure in hospitality services, hotel operations, and recently retail, working on becoming a next-level consultant in the customer service field. I'm well skilled in the customer experience systems like Qualtrics, NPS, Tripadvisor... as well as Microsoft Office, Outlook, Microsoft team... I was honored throughout the companies I worked in to obtain the title of employee of the months on several occasions. For always going the extra mile with customers as well as staff members, for being deadline-oriented, well organized, a team player, and a good leader. Customer Service is built-in on kindness and courtesy which will always give way for a positive customer experience.